In today’s tech-focused world, nearly everyone has a smartphone. In fact, over 80% of the world’s population now owns one. With most of us carrying a smartphone everywhere we go, many organisations have switched to using smartphone apps to monitor the wellbeing of their lone workers.
Unlike panic-alarm devices like fobs and lanyards, which can easily be lost or forgotten, lone worker apps provide an easy and accessible way to monitor the safety of lone working staff.
But with the number of lone worker safety apps growing each year, how do you decide which lone worker app is best for your business?
Here we look at six reasons why EcoOnline's lone worker app is the best lone worker app for keeping your employees safe.
6 reasons why EcoOnline offers the best app for lone workers
We’ve always been an app
We’ve always believed a mobile app is the most effective and reliable way of protecting lone workers, which is why our app has always been at the core of our solution.
Unlike other providers, who offer an app as an add-on to their service, our solution was developed as an app and is continually updated by our dedicated in-house development team who utilise the very latest in mobile technology.
Unrivalled functionality is included as a standard
EcoOnline's lone worker app includes a huge range of features as standard. Low signal mode, scheduled check-ins, driving mode, what3words integration, low battery alerts and non-movement alerts are all included in every licence. Plus, you can customise which features are available to your employees, meaning you can build a comprehensive solution that meets the needs of your business – without paying extra.
It’s easy to use
One of the most frequent compliments we get from our customers is that the EcoOnline lone worker app is easy to use. It has a simple and uncluttered user interface, which employees can get to grips with quickly. New users are also given a ‘how-to’ of the app via an interactive walk-through when they first log in, which significantly reduces the time it takes to launch.
It’s customisable for your business
Our lone worker app has been developed to be flexible enough to meet the needs of any business, of any size. Within our monitoring hub, you can create multiple teams, reporting lines & escalation policies to fit your unique organisational structure.
For employees who may not always have easy access to their phones, the app can also be linked to a dedicated device or Bluetooth wearable panic button.
This means that employees are still protected by the advanced functionality and monitoring capabilities of the app, without having to access their phone to check in or panic. You can offer a Bluetooth device to all your staff, or just a select few; they’ll all be monitored in the same hub.
We have a dedicated customer success team
All our customers are supported by an Account Manager and our dedicated Customer Success team, both of which work closely with you to get your employees up and running. We also provide ongoing support for your users via phone, chat and email.
Our reporting gives you actionable insights
The Insights section of our lone worker hub gives you in-depth insights that show patterns and trends. You can monitor how many sessions have been run by each employee and average session durations. You can also track how many alerts have been triggered over a certain time period. The progress of employee onboarding is also available to view, so you can see when users activate the app, run sessions and complete their training.
