When introducing a new product to the workplace, we understand your employees want something that's quick, that's easy to use and that fits effortlessly into the working day. EcoOnline's lone worker software, powered by Staysafe, has been designed with that in mind, which is why our users find the app to be incredibly visual and user-friendly.
By placing a safety solution on employees’ smart devices, StaySafe is always with them when they need it. Our customers have experienced less user resistance when switching to an app because employees don't have to remember to charge and carry a separate device.
But that's not all! Keep reading to discover the 10 reasons why thousands of users choose EcoOnline's lone worker software, powered by Staysafe, to protect their lone-working staff and how we effectively integrate the solution into your business for long-term success.
10 reasons why you should choose EcoOnline's lone worker software
From a user-friendly interface to multiple monitoring options, EcoOnline's lone worker software offers organisations a range of benefits to keep their people safe. Let's take a closer look at exactly how this solution can help your teams:
1. Full end-to-end service provision
We offer more than just an app, we work with you as your lone worker safety partner. The flexibility of the StaySafe app and Hub enables us to configure a solution that is a perfect fit for your unique risk profiles and organisational structure. From personalised online demos to user onboarding and ongoing support, we are with you every step of the way.
2. Your staff already carry a smartphone
StaySafe is always available on your employees’ phones when they need it. Lone workers won’t have to remember to charge or pack additional devices, so they are never without protection. With almost all lone workers already familiar with using apps, we find that they quickly incorporate StaySafe into their workday.
3. Employees engage with our app
Designed with the user experience in mind, the app is visual and easy to use. Our in-app training means users are up and running quickly, with checking in soon becoming second nature.
4. It's suitable for everyone, everywhere
StaySafe is a flexible and scalable solution that can be configured for organisations of any size and structure, in any industry. We can roll out the solution 100% remotely and optional add-ons like wearable technology and satellite devices offer additional flexibility.
5. Employee privacy is protected
Employees are in complete control of when their location is visible. Their location is only shared when they are running an active session in the app, during a period of lone work or travel. Session history is recorded in the Hub, allowing you to ensure that your workers are using the app when expected.
6. We offer a range of monitoring options
Choose between monitoring staff locations and alerts in-house, or outsourcing to one of our specialist 24/7 monitoring partners. You can even combine the two to build a customised service.
7. It costs less than a dedicated device
With no additional equipment needed, choosing EcoOnline's Lone Worker solution is a great value alternative to dedicated devices and panic alarms. Plus, you can be up and running in as little as 24 hours.
8. Suitable for remote and low signal areas
StaySafe offers 16% more coverage than any other lone worker app via our low signal mode. The app switches seamlessly between all available connections to offer the best levels of connectivity possible. For extremely remote employees, StaySafe is also compatible with a range of satellite devices.
9. Helps you meet your legal requirements
As part of your lone worker safety provision, our solution helps you meet your duty of care to staff and adhere to health and safety legislation for lone workers. Failure to adhere to health and safety legislation can have serious consequences, including fines, damage to your reputation and, for the most serious breaches, time in prison.
10. We're industry accredited
StaySafe is BS8484* accredited, giving you peace of mind that you are protecting your employees with a high-quality solution that meets stringent safety standards. We have also been accredited with Cyber Essentials Plus from the National Cyber Security Centre so you can be confident your data is secure.
Explore how EcoOnline's lone worker solution has become an invaluable part of TasWater's monitoring systems. Read this Australian-based utilities company's story now.
We'll get you up and running quickly, for long-term success
And that's just the tip of the iceberg! Our teams are committed to making sure you have the optimum customer experience from onboarding and training, to customer support. Wondering how?
EcoOnline works with you to ensure maximum usage and engagement
At EcoOnline we have a dedicated Customer Success Team who work with you to ensure that you get the most from your investment in the Lone Worker Solution.
Using our experience from thousands of implementations, we are able to fully support you to effectively integrate Lone Worker into your business through our tried and tested program of onboarding, training and support.
Our clients benefit from a comprehensive onboarding and support service from the moment you begin working with us. This includes a dedicated account manager who will work with you to configure your Hub settings, through interactive training and multiple support channels.
Configure the software to suit your business
The flexibility of the Lone Worker solution means that you can create multiple teams, reporting lines and escalation policies to fit your unique organisational structure. We will work with you to define and implement the optimal Hub and monitoring setup to meet both the requirements of your lone worker policy and your business structure. If you opt to use one of our professional monitoring partners, we will work with you and your chosen monitoring station to ensure seamless integration.
Comprehensive onboarding
Our onboarding program helps you to activate app users and get them to use the solution quickly and effectively. Once we receive the data we need, we will enrol your employees into the system and begin the onboarding process.
Employees will receive a series of personalised emails to drive usage, understanding and engagement. The email content is tailored based on user behaviour, for example, if they have not completed their app setup or logged in recently. Employees will also receive emails containing tips, videos and articles to help them get the most out of the app.
Maximising employee engagement and usage
We deliver training through a range of approaches which can be combined to create a training package suited to your organisation and size. Whether you are a new customer or have a new employee joining your team, our training strategy ensures every employee is equipped to use the app and all its features.
Interactive in-app training
Our interactive in-app training gives each user a quick and easy overview of how to use the app. Users are automatically prompted to follow the training when they first open the app, which takes them through key features, such as starting a session and triggering alerts.
The simplicity of the StaySafe app means that in-app training is often all that's needed to get employees to use the app with confidence. Within the Monitoring Hub, you can also access in-depth insights and reports enabling you to spot usage trends and ensure maximum engagement.
Support when you need it
Your Account Manager will provide insights and support to ensure you continue to get the most out of the Lone Worker Solution.
Our support team is also on hand via phone, email, and chat to help with any queries, and our online Help Centre contains helpful articles and video tutorials to quickly resolve FAQ’s. Your account manager will provide insights and support to ensure you continue to get the most out of the Lone Worker Solution.
See EcoOnline's Lone Worker Software in action
Ready to get up close and personal with our solution? Book a demo with one of our experts or check out our solution below to learn more about how you can effectively protect your lone workers.
*Full Lone Worker Device (LWD) accreditation (Part 5) is limited to certain v. 4.0 operating systems and above Android smartphones when monitoring is provided by a BS 5979 accredited Alarm Receiving Centre (ARC)