NG Bailey

Through close collaboration and continuous improvement, NG Bailey is not just meeting safety expectations—they are redefining them.
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"EcoOnline were very receptive as far as identifying what our needs were and then developing the product to make sure that there weren’t any showstoppers." Gemma Waygood – ICT Project Manager – NG Bailey
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Case Study
December 18, 2024

Setting new standards in safety management with EcoOnline’s EHS Solution

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Through close collaboration and continuous improvement, NG Bailey is not just meeting safety expectations—they are redefining them.

NG Bailey is the UK’s leading independent engineering and services business. Their mission is to design, operate, and maintain structures that connect communities, promote operational efficiency, and contribute to a thriving future society. With over 3,500 employees across the UK, NG Bailey’s reach extends to a wide range of sectors. These include nuclear energy, manufacturing, education, healthcare, transportation, sports, and retail.

Safety is NG Bailey’s top priority. They help ensure the well-being of their workforce through their Safety First & Foremost principle. This is supported by their GLOBE strategy and the Don’t Walk By initiative. NG Bailey’s commitment to continuous safety improvement has also earned them a range of prestigious industry awards. The company has received RoSPA Gold Awards, Gold Medal Awards and the esteemed Order of Distinction.

“Safety is first and foremost and our belief is that all of our employees deserve to have a safe place to work,” says Sean Stewart, Head of Safety, Health & Environmental at NG Bailey. By working with EcoOnline, NG Bailey has consolidated their essential data onto a single platform. EcoOnline’s EHS software allows them to connect and communicate with line managers in the most effective way possible. Now, important communications reach the people that need to see them faster and more efficiently.

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The Challenge

NG Bailey were facing three main communication hurdles when it came to their health & safety procedures: continuity, accuracy, and access to information. These issues made it more challenging to maintain safety standards across multiple projects. It was clear that an integrated solution to improve the flow, quality, and accessibility of information was needed.

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The Solution

The EcoOnline team worked closely with NG Bailey to thoroughly scope the project. EcoOnline then designed a robust EHS software solution that best fit their needs and was easy to use for frontline workers and management. A new system only adds value if employees feel confident using it, so a crucial step in this process was User Acceptance Testing (UAT). It was vital to make sure everything was practical, reliable, and ready for the team before full deployment.

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The Impact

Now, NG Bailey benefits from a centralized solution that makes it easier than ever to manage health and safety information across all projects.

“EcoOnline were very receptive as far as identifying what our needs were and then developing the product to make sure that there weren’t any showstoppers.”

Gemma Waygood – ICT Project Manager – NG Bailey

Continuity and accuracy in safety reporting

EcoOnline’s centralized, cloud-based software means all compliance data is managed and shared uniformly. With accurate information easily accessible, teams can ensure consistent reporting, streamline incident management, and adhere to workplace policies. This approach enhances compliance and empowers teams to react swiftly on safety matters.

Aiding in the journey toward zero

EcoOnline’s EHS software is a game-changer for organizations in achieving their health and safety goals. With the right tools at their disposal, teams can drive improvements and reduce accident frequency rates. That coveted zero-incident mark has never been closer!

“Our CEO Jonathan Stockton really wants us to be best in class in terms of pushing the business and the industry. In terms of health and safety outcomes, accident frequency rates, our aim is to be at zero” Gemma shares.

Raising the bar for health and safety

NG Bailey isn’t just meeting industry standards—they’re making them. Their commitment to safety, backed by EcoOnline’s platform, is helping them lead the way in improving health and safety outcomes.

They’re safeguarding their workforce while pushing the entire industry to aim higher. By focusing on continuous improvement, NG Bailey is setting a new benchmark for safety management.

“It’s really important that we work with EcoOnline in terms of that collaborative approach to get there, to improve not just health and safety standards for NG Bailey but for the whole of the industry.” – Gemma Waygood, ICT Project Manager, NG Bailey

Find out how EcoOnline’s EHS Solution can help you

Partnering with NG Bailey to enhance safety across their operations has been a privilege. “What’s really important is we’ve still got that relationship from day one to now; we’re 18 months into our journey and today we’re planning on where we’re going in the next 18 months as well.”

NG Bailey’s commitment to continuous improvement is evident. We can’t wait to see what the future holds for this exceptional organization!

Ready to get serious about safety? Discover how EcoOnline can help you achieve your goals through our tailored solutions.

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