Protect lone workers even in the highest places

JLL's mobile technicians spend time travelling and working from height

JLL are a corporate solutions, property management and real estate company employing over 80,000 employees worldwide.

The company manages a number of different accounts across the globe who employ mobile technicians. Throughout the day, technicians travel to different locations carrying out handyman jobs such as roof work, filter changing and coil cleaning.

Find out how...

The Story

Despite technicians being given fall protection training, any roof work carried out is usually done by one worker and management wanted to ensure they had a way to signal for help should an accident arise. As a way to strengthen their existing health and safety policy, JLL began their search for a dedicated lone worker solution. It was important for the solution to be app based, easy to use and capable of notifying managers should an incident occur. 

EcoOnline's lone worker solution, powered by StaySafe had been recommended to JLL by their health and safety team and after trialling the solution for a few weeks they decided that it was a great fit for the company. The simplicity and ease of EcoOnline's lone worker app, powered by StaySafe, appealed to both staff and managers. Technicians  can now use EcoOnline's lone worker app, powered by StaySafe,  to log their arrival and safe departure from each external visit by simply pressing a button. If an employee fails to check-in safely during a lone working session, has an accident or raises an alert, managers will be able to locate them and get help straight away.

The lone worker app's man down alert  ensures that if an employee has not moved for a period of time, a non-movement alert is triggered in case there has been an accident. This is particularly useful for JLL’s technicians who spend a lot of time working from height and traveling. The panic alert feature allows staff to notify a manager if they are in a dangerous situation. Their manager can then immediately send assistance to them.

Technicians now feel much safer when working alone, knowing they have the app with them.

Bruce Brown, Director of operations comments, “we’re really pleased with how well the app has been integrated into the company. The team were great with answering any questions we had and our staff have peace of mind when working alone.” 

Take charge of lone worker safety with EcoOnline

Our lone worker software solution and app (powered by StaySafe) allows employers to safe guard their employees who work alone.

If you are looking for a solution that:

• Is easy-to-use and roll out to your organisation
• Enables staff to check in wherever they are in the field
• Lets you quickly locate employees in an emergency

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