Incident Management

Incident Reporting Software: Smooth reporting and fast investigation

Our incident reporting software let’s you leave slow and inefficient manual reporting in the past.

  • Improve employee engagement with accessible reporting. 
  • Track and manage your incidents and investigations.

“I really find this a great and easy user-friendly system, easy to teach new users.”

Bill D
Senior Site Manager

“User friendly Chemical Inventory list with easy access to SDS.”

Remy H
Senior Engineer

“This is a must for any business.”

Mandy H
Health and Safety Manager

Access configurable incident management forms

Incident reporting software lets you capture, manage and investigate incidents and accidents while minimising delay. 

Uncover hidden risks

  • Capture core incident data on any device.
  • Log evidence at the scene and upload any file type, including images and location data.
  • In-depth dashboards and analytics provide oversight at every stage of the reporting and investigation process.
  • Assign actions to team members instantly based on required corrective measures.

Streamline your processes with a centralised database doing the heavy lifting for you

status meetings

Language support

With over 90 languages supported, wherever your incident occurs, it can be accurately recorded and translated easily.

status meetings

Escalation notifications

Notify and escalate incidents to the appropriate management level based on severity.

status meetings

Action tracking

Contractors can actively participate in safety programs with access to standard EHS functionality.

status meetings

Investigation management

Detailed investigation elements let you establish patterns and underlying root causes.

“With EcoOnline we have flipped it from a reactive conversation about incidents to a proactive one where we can drive performance through positive behaviour.” 

united living black

Sean Luchmun
Group SHEQ Director, United Living

EHS cleaning pipes external lone worker

The longer it takes to report an incident, the longer it takes to respond

A delayed response puts your employees at risk

STEP BY STEP

Getting started is simple

Proactive safety participation with frictionless reporting

Advanced Root Cause Analysis Software

Track incidents and dive into root causes, all in one system. Identify underlying issues to prevent future issues. Easily customise investigations, using guided questions to quickly uncover what went wrong, and why.

Vector-yellow

Trusted by 11,000+ customers worldwide

With knowledge from 90 different industries, we have developed our platform to make sure it tailors to your needs.

“We are delighted to be working with a provider to deliver a system for our business that provides us with an unprecedented level of performance insight. This will help us make the right decisions and effectively focus our efforts on delivering zero incidents and zero accidents.”

sisk logo black

Wayne Metcalfe
Health & Safety Director, John Sisk & Son

0f5e17b0d315bfd75d814fbc3565271b

Frequently asked questions

Incident reporting software enables incident & hazard tracking for employers and employees, via the use of technology. This technology allows for systemic tracking, resulting in a succinct and precise of incident reporting. A major benefit of incident reporting software is the ability to report on incidents in real time, which allows you to avoid unnecessary delays and track the process in each step.

– Users can report incidents in real time to the relevant people using the EcoOnline mobile app
– With a fully configurable reporting process, users can attach documents such as risk assessments, images, and training records to incident reports
– The time from incident reporting to closing an investigation is shortened, helping to reduce the chances of re-occurrence.

Be in the know
Access industry-leading information

In Conversation with Matt Matsui: Shaping the Future of Safety, Sustainability, and Customer-Centric Innovation at EcoOnline
News photo of Matt Matsui
In Conversation with Matt Matsui: Shaping the Future of Safety, Sustainability, and Customer-Centric Innovation at EcoOnline
In this Q&A, we speak with Matt Matsui, EcoOnline’s new Chief Operating Officer, about his background, leadership approach, and vision for the future. While still in the early stages at EcoOnline, Matt shares his initial insights and ongoing learning as he works closely with teams. Read on for Matt’s thoughts on fostering an employee-led safety […]
Post