Protect lone workers with the push of a button

See the results from Illingworth Research Group's trial of a lone worker app on 150 research visits across 10 countries

Illingworth Research Group provides a range of patient and site-focused clinical services to the pharmaceutical, healthcare, biotechnology and medical device industries. These include Mobile Research Nursing and Patient Concierge Services.

Illingworth Research has always taken Mobile Research Nurse safety seriously, employing a buddy system lone worker policy where nurses would telephone check in and out with another nurse when visiting patients away from study sites. However, the system was laborious to manage, prone to human error and not suitable for the volume of work currently in progress and planned for the future.

To discover more about the positive results, keep reading: 

The Story

In partnership with EcoOnline's lone worker app, powered by StaySafe, nurses can now log their arrival and safe departure from each visit with the press of a button. Along with tracking a nurse’s location via GPS while in a session, the app incorporates a panic feature in case of emergency (which is available in and out of sessions). 

Lone worker is a focused app designed to protect lone workers who are regularly entering unfamiliar environments. The application enables a nurse to “panic”, “end”, “extend”, and   “check-in” while in a session. The ease of using the app has resulted in nurses feeling more secure when completing remote clinical trial visits. Furthermore, the use of this application makes our former buddy call system redundant.

Already, this system has been successfully trialled on 150 research visits across 10 countries. This trial period has proved a real success and is preferred by both Research Nurses and the Research Nursing Project Managers. This is reflected in a reduction in administration time by both parties and a greater level of control given to the research nurse on their visit. For example, if a visit needs to be longer than expected a nurse can simply extend the time for the session on the app.

The app informs a Project Manager, without the need for calls or worry, when a nurse runs over the expected visit time.   Illingworth were able to be the first user of this lone working system in the pharmaceutical sector.  Illingworth plan to roll out the exciting development globally and are hopeful this new system will make off-site visits more efficient and ensure the safest possible visits for nurses.

Peter Allan went on to add that, "instant notifications then alert our central team, allowing us to view the nurse’s location and contact them immediately to confirm the issue. We hope to never need to support a nurse under duress, but the lone worker app and hub will allow us to deal with a difficult situation quickly and effectively."

Explore EcoOnline's lone worker solution today

Our lone worker software solution and app (powered by StaySafe) allows employers to safe guard their employees who work alone.

If you are looking for a solution that:

• Is easy-to-use and roll out to your organisation
• Enables staff to check in wherever they are in the field
• Lets you quickly locate employees in an emergency

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