Lone Worker Why StaySafe | EcoOnline US
    StaySafe solutions

    Hundreds of clients and tens of thousands of users trust the lone worker app everyday

    Find out why organizations around the world choose EcoOnline to protect their lone working staff.

    Effectively integrate EcoOnline's lone worker app, powered by StaySafe, into your business through our program of on-boarding, training and support.

     

    Watch a 90 second video of StaySafe
    90k users
    more than 50 countries
    Hundreds of resolved alerts
    More than 1000 improved workplaces

    Support when you need it

    Your Account Manager will provide insights and support to ensure you continue to get the most out of the EcoOnline's solution.

    Our support team is also on hand via phone, email and chat to help with any queries and our online Help Centre contains helpful articles and video tutorials to quickly resolve FAQ’s.

    Your Account Manager will provide insights and support to ensure you continue to get the most out of the EcoOnline's lone worker solution, powered by StaySafe.

    10 Reasons why you should choose the lone worker app

     

    When introducing a new product to the workplace, we understand that your employees want something quick, easy to use and fits effortlessly into the working day. EcoOnline's lone worker solution, powered by StaySafe, has been designed with that in mind, which is why our users find the app to be incredibly visual and user-friendly.

    Plus, by placing a safety device on employees’ smart devices, EcoOnline's lone worker solution, powered by StaySafe, is always with them when they need it. Our customers have experienced less user resistance when switching to an app because employees do not have to remember to charge and carry with them a separate device

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    Full end-to-end service provision

    We offer more than just an app, we work with you as your lone worker safety partner. The flexibility of the lone worker app and Hub enables us to configure a solution that is a perfect fit for your unique risk profiles and organisational structure. From personalised online demos, through to user onboarding and on-going support, we are with you every step of the way.

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    Your staff already carry a smartphone

    EcoOnline's lone worker app, powered by StaySafe is always available on your employees’ phones when they need it. Lone workers won’t have to remember to charge or pack additional devices, so they are never without protection. With almost all lone workers already familiar with using apps, we find that they quickly incorporate the lone worker app into their working day.

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    Employees engage with our app

    Designed with user experience in mind, the app is visual and easy to use. Our in-app training means users are up and running quickly and checking-in soon becomes second nature.

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    Employee privacy is protected

    Employees are in complete control of when their location is visible. Their location is only shared when they are running an active session in the app, during a period of lone work or travel. Session history is recorded in the Hub, allowing you to ensure that your workers are using the app when expected.

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    It’s suitable for everyone, everywhere

    The lone worker app is a flexible and scalable solution that can be configured for organisations of any size and structure, in any industry. We can roll out the solution 100% remotely and optional add-ons like wearable technology and satellite devices offer additional flexibility.

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    We offer a range of monitoring options

    Choose between monitoring staff locations and alerts in-house, or outsourcing to one of our specialist 24/7 monitoring partners. You can even combine the two to build a customised service.

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    Helps you meet your legal requirements

    As part of your lone worker safety provision, our solution helps you to meet your duty of care to staff and adhere to health and safety legislation for lone workers. Failure to adhere to health and safety legislation can have serious consequences, including fines, damage to your reputation and, for the most serious breaches, time in prison.

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    Suitable for remote and low signal areas

    The lone worker app offers 16% more coverage than any other lone worker app via our low signal mode. The app switches seamlessly between all available connections to offer the best levels of connectivity possible. For extremely remote employees, the app is also compatible with a range of satellite devices.

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    It costs less than a dedicated device

    With no additional equipment needed, choosing the lone worker app is a great value alternative to dedicated devices and panic alarms. Plus, you can be up and running in as little as 24 hours.

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    We’re industry accredited

    EcoOnline are BS8484* accredited, giving you peace of mind that you are protecting your employees with a high-quality solution that meets stringent safety standards. We have also been accredited with Cyber Essentials Plus from the National Cyber Security Centre so you can be confident your data is secure.

    Want to see the lone worker app in action?

     
    *Full Lone Worker Device (LWD) accreditation (Part 5) is limited to certain v. 4.0 operating system and above android smartphones when monitoring is provided by a BS 5979 accredited Alarm Receiving Centre (ARC)
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    Maximum usage and engagement

    At EcoOnline we have a dedicated Customer Success Team who work with you to ensure that you get the most from your investment in EcoOnline's lone worker solution, powered by StaySafe.

    Using our experience from thousands of implementations, we are able to fully support you to effectively integrate EcoOnline's lone worker solution, powered by StaySafe, into your business through our tried and tested program of on-boarding, training and support.

    Our clients benefit from a comprehensive onboarding and support service from the moment you begin working with us. This includes a dedicated Account manager who will work with you to configure your Hub settings, through to interactive training and multiple support channels.

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    Comprehensive Onboarding

    Our on-boarding program helps you to activate app users and get them using the solution quickly and effectively. Once we receive the data we need, we will enrol your employees into the system and begin the on-boarding process.

    Employees will receive a series of personalised emails to drive usage, understanding and engagement. Email content is tailored based on user behaviour, for example, if they have not completed their app set up or logged in recently. As well as practical and sign-in information, employees will also receive emails containing tips, videos and articles to help them get the most out of the app. 

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    Configure to suit your business

    The flexibility of EcoOnline's lone worker solution, powered by StaySafe, means that you can create multiple teams, reporting lines and escalation policies to fit your unique organisational structure. We will work with you to define and implement the optimal Hub and monitoring set up to meet both the requirements of your lone worker policy and your business structure. If you opt to use one of our professional monitoring partners, we will work with you and your chosen monitoring station to ensure a seamless integration.

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    Maximising employee engagement and usage

    We deliver training through a range of approaches which can be combined to create a training package suited to your organisation and size. Whether you are a new customer or have a new employee joining your team, our training strategy ensures every employee is equipped to use the app and all its features.  

    Interactive in-app training

    Our interactive in-app training gives each user a quick and easy overview of how to use the app. Users are automatically prompted to follow the training when they first open the app, which takes them through key features, such as starting a session and triggering alerts. 

    The simplicity of the lone worker app means that in-app training is often all that is needed to get employees using the app with confidence. Within the Monitoring Hub, you can also access in-depth insights and reports enabling you to spot usage trends and ensure maximum engagement.
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    “We’re extremely proud to work with organisations who place their people’s safety and wellbeing at the heart of what they do. Making sure everyone has access to a simple and effective lone worker solution, and ensuring they get home safely, is what drives us on a day-to-day basis”


    Matthew Rouse, SVP Customer Success